Refund policy

Here's the thing about Always Delivers: every single item is made just for you. When you order, we print that exact shirt or hoodie fresh — it doesn't sit in a warehouse waiting around. That's great for you (always new, never old stock) and it means our returns work a little differently than the big guys. Quick read, promise.

If something's wrong, that's on us

Damaged? Defective? Showed up as the wrong item or with a printing goof? We'll fix it, no drama. Email us at hello@alwaysdelivers.com within 14 days of delivery with your order number and a quick photo, and we'll either reprint and reship it or refund you fully — your call. Keep the item; you won't need to send anything back.

About sizing and second thoughts

Because we print each piece to order, we can't take returns for:

The wrong size (peek at our size chart before you order — and if you're on the fence, just ask us!)
A change of heart after ordering
Slight color differences between your screen and the real thing (screens and fabric never quite agree)

We really do want you in the right fit, so if there's any doubt about sizing, email us before you buy and we'll help you nail it.

Need to cancel or change something?

We get moving fast, so we can only catch changes or cancellations within 24 hours of your order. Shoot us a note at hello@alwaysdelivers.com with your order number as soon as you can. Once printing's underway, it's out of our hands — literally.

Lost in the mail?

If your tracking's gone quiet or your package seems to have wandered off, tell us at hello@alwaysdelivers.com and we'll chase it down with our shipping partner or get a replacement out to you.